Casa Serena is committed to protecting the privacy of our website users. We will not sell, rent, or in any manner share personal or credit card information that we receive from you. Our policy is to use the information we acquire from visitors to our site for internal purposes only. We maintain appropriate security measures to keep this information private. Website users who are our clients or patients have additional privacy rights as specified in the Notice of Privacy Practices Casa Serena provided to them.INFORMATION COLLECTED

Visitors to our site can view information and content without revealing any information about themselves. Our website automatically logs each visitor’s unique IP address information but does not automatically collect personally identifiable information. If one chooses to give us personal information via the Internet for the purposes of correspondence, setting an appointment, registering for an event or through any other website feature that allows you to provide personal information, then it is our intent to let you know how we will use such information and treat it with the utmost confidentiality. You may receive future information from us by electronic mail, mail, or telephone advising you of upcoming events, service and volunteer opportunities, and support opportunities. If you do not wish to be contacted with such information, please let us know by emailing us at

Casa Serena takes precautions to keep the user information disclosed to us secure, and such information will not be disclosed to third parties for commercial purposes. To prevent unauthorized access, maintain data accuracy, and to ensure the suitable use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. All individually identifiable personal health information (Protected Health Information or “PHI”) and other confidential data are stored in a secured database and transmitted encrypted through a secured network connection.

Casa Serena does not sell, trade, or rent your personal information to others. Casa Serena may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Casa Serena, our users, or others.

In order to provide a more comprehensive and useful site, the Casa Serena site contains links to other websites. While we have made every effort to ensure the links provided are reputable, we do not control the content or links on other sites. Additionally, Casa Serena is not responsible for the privacy practices of those websites. We encourage you to review the Privacy Policies of these websites prior to submitting information to them.USE OF “COOKIES”

“Cookies” are small pieces of information that are stored by your browser “on your hard drive. Our website uses cookies to speed navigation and “provide you with custom-tailored content. By showing us how and when “visitors use the site, cookies also help us see which areas of our “website are the most popular. We use cookies to study traffic patterns “on our site so we can make the site even better. We do not use cookies “to store or collect any personal information, including online “donations. Many browsers provide an option to block or remove cookies. “You can visit successfully while blocking cookies, but “leaving cookies enabled in your browser will help us to improve our “website and ensure it remains user-friendly.ONLINE DONATIONS AND CREDIT CARD INFORMATION

Casa Serena values our relationships with our donors and has taken all necessary steps to protect the financial information of our donors. Casa Serena has contracted the services of a banking partner to process credit card donations submitted online. Our banking partner’s secured server encrypts your credit card information so that it may be safely transmitted over the internet. Your credit card information will not be released by Casa Serena or its banking partner to any other party. Casa Serena does not store credit card information. All transactions made on the site are final and non-refundable. Casa Serena’s donors may become part of Casa Serena’s mailing list. However, Casa Serena will not sell, rent or share your information with a third party.LEGAL NOTICE

Casa Serena is a registered trademark owned by Casa Serena and may not be used without permission. All information on this site is the property of Casa Serena and may not be reproduced in any way.

If you have any questions about this Privacy Policy, contact Casa Serena at If you do not agree with the terms of this Privacy Policy, you may not use the website. Casa Serena reserves the right to change this Privacy Policy at any time without notice.

Casa Serena’s Privacy Policy

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